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Stuck on something? Start with the guides. If they do not cover it, we are a small team and we read every message.
Hard Mode
Setup
Remove an existing Screen Time passcode
Hard Mode setup needs an iPhone with no Screen Time passcode on it. How to turn yours off first.
Grant Screen Time access
Fokyo cannot block anything until the operating system lets it. How to give access on iPhone and Android, and what to check when blocks do not appear.
Common questions
Is my Screen Time data private?
Yes. Which apps you use and for how long is read and enforced on your device; it never reaches our servers. See the Privacy Policy.
Does Fokyo work on Android?
Fokyo runs on iPhone and Android, and the core app blocking works on both. Hard Mode is built on the iOS Screen Time passcode, so it is iPhone only at launch.
How do I start my free trial?
Pick a plan on the pricing page to start 3 days free, then open Fokyo on your phone and sign in the same way. You can also start the trial inside the app.
I am in Hard Mode and need out. What now?
Ask for a release. A cooling-off timer starts, and when it ends Fokyo hands the passcode back. Support cannot shorten the timer or see your passcode. How release works →
How do I cancel my subscription?
Where you subscribed. In the iPhone app: your App Store subscriptions. On the web: your Account settings. Either way you keep access until the end of the period you have paid for. Cancel or pause →
Email us
The fastest way to reach a human. We usually reply within one business day. We can explain and fix account problems; we cannot release Hard Mode early.